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COVID-19 – Information for Customers & Suppliers

Corona Virus – Information for our Customers & Suppliers

Given Monday 23rd March’s Government Announcement, Rotorflush Filters Limited would like to reassure all our Customers and Suppliers that we are taking the outbreak of COVID 19 very seriously

To support all our Customers we are continuing to operate. We have taken measures to keep our workforce and customers safe at this time.

Our manufacturing facility is fully operational, and our office remains open, although Staff who are able to are home-working.  We are following the latest guidance from the UK Government and Public Health England and reviewing the situation daily.

To support Social Distancing and to minimise person to person contact our premises are however closed to visitors. Visitors and drivers are no longer permitted to access the building.

For Deliveries and Collections we are asking all visitors and drivers to call and to wait outside by our loading bay door for attention.

A member of our team will come out to collect or load as required. The Rotorflush Filters Ltd team will not be signing paperwork or hand held devices, but will verbally provide identification details such as names etc. Our staff will respect the two metre minimum distance suggested by Health Guidelines and expect visitors to do likewise.

If for any reason you or your customers are unable to receive delivery of orders please let us know as soon as possible. To avoid you incurring additional redelivery and administration costs for failed deliveries we need to be advised before despatch.

Above all we are fully committed to supporting all our Customers and Suppliers in these difficult times. Keep well,

Best wishes from All at Rotorflush Filters Ltd